The Top Ten: Is Your Website a Maze or a Welcome Mat? (Part 3 of 5)

Rich Keller
Rich Keller • April 27, 2026

We're halfway through!


We've covered technical foundations and getting found.

 Now, let's talk about what happens when a visitor actually lands on your site. This week is all about User Experience (UX).
Slide comparing confusing dark maze navigation with a clear red path and “successful” door.

5. Intuitive Navigation: Don't Make Them Think

Your website's menu should be so obvious that your grandmother could find what she needs without asking for help.


What's "obvious" to you as a business owner might be confusing jargon to a new visitor.


Creating a truly intuitive navigation requires stepping outside your own perspective.


6. Clear Calls-to-Action (CTAs): The Gentle Nudge

A visitor arrives on a page. They like what they see. Now what?


Every page should have a clear, compelling "Call-to-Action" (CTA) that tells the user exactly what the next step is.


Its placement, color, design, and the very words you use can dramatically affect how many people actually click it.


🔔Come back every Monday for the next part in this series.

- Rich Keller


Ready to Improve Your User's Journey?

Designing a website that is both beautiful and effortlessly easy to use is an art form. Don't let a confusing layout or weak CTAs cost you customers. Contact Rich Keller at RichKeller.com. Let's craft a user experience that feels like a red-carpet welcome.

Rich Keller
Rich Keller • April 27, 2026
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