The Top Ten: Is Your Website a Maze or a Welcome Mat? (Part 3 of 5)

Rich Keller
Rich Keller • April 27, 2026

We're halfway through!


We've covered technical foundations and getting found.

 Now, let's talk about what happens when a visitor actually lands on your site. This week is all about User Experience (UX).
Slide comparing confusing dark maze navigation with a clear red path and “successful” door.

5. Intuitive Navigation: Don't Make Them Think

Your website's menu should be so obvious that your grandmother could find what she needs without asking for help.


What's "obvious" to you as a business owner might be confusing jargon to a new visitor.


Creating a truly intuitive navigation requires stepping outside your own perspective.


6. Clear Calls-to-Action (CTAs): The Gentle Nudge

A visitor arrives on a page. They like what they see. Now what?


Every page should have a clear, compelling "Call-to-Action" (CTA) that tells the user exactly what the next step is.


Its placement, color, design, and the very words you use can dramatically affect how many people actually click it.


🔔Come back every Monday for the next part in this series.

- Rich Keller


Ready to Improve Your User's Journey?

Designing a website that is both beautiful and effortlessly easy to use is an art form. Don't let a confusing layout or weak CTAs cost you customers. Contact Rich Keller at RichKeller.com. Let's craft a user experience that feels like a red-carpet welcome.

Rich Keller
Rich Keller • April 27, 2026
Contact
By Rich Keller July 5, 2026
Why AI and Paywalls Are Killing User Loyalty
AI as the Middleman: Why Small Businesses Need a Website in 2026
By Rich Keller June 30, 2026
The 2026 Website Paradox: Why Small Businesses Need a Digital Home More Than Ever in the AI Era
By Rich Keller June 24, 2026
10 Things Digital Marketers Say (And What They Actually Mean)
AEO for Small Business: Turn Answers into Leads | RichKeller.com
By Rich Keller June 22, 2026
What is AEO? The Evolution from SEO to Answer Engines
June 16, 2026
Stop Buying "Features" and Start Buying Customers: The Lean Tech Stack Rules
Blue infographic about why websites and e-commerce are still critical in 2026, with icons and charts
By Rich Keller May 24, 2026
Why a Website (and E-Commerce) is Still Non-Negotiable in 2026 (Even in the Age of AI Search)
The Top Ten: Are You Flying Blind? (Part 5 of 5)
By Rich Keller May 11, 2026
The Top Ten: Are You Flying Blind? (Part 5 of 5)
The Top Ten: How to Prove You're the Expert (Part 4 of 5)
By Rich Keller May 4, 2026
The Top Ten: How to Prove You're the Expert (Part 4 of 5)
The Top Ten: Are You Speaking Your Customers' Language? (Part 2 of 5)
By Rich Keller April 20, 2026
The Top Ten: Are You Speaking Your Customers' Language? (Part 2 of 5)