Contact Rich

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FAQ

Hi there! Have some questions about my services? Find some common questions & answers below. 

  • What are your business hours?

    I keep a typical work day primarily between 9-5 CST; however, I have clients in many time zones that can keep me busy round the clock. The best method to get a hold of me is via the Contact Form

  • Website or Email Issues?

    Don't hesitate to contact me by explaining your issues via the contact web form. Current clients always get expedited support! 


    Click here to view the system status,

  • What type of payment methods do you accept?

    I accept e-transfer & CC payments online or in person.

  • What is Your Refund Policy?

    Since I offer non-tangible, irrevocable goods services, I do not provide refunds after a service is purchased, which you acknowledge before buying any product on this website. 


    I'm not happy until you are happy, so the project only finishes when you are happy. 


    I encourage all clients to contact me if they have questions, concerns, or complaints before, during and after a project. 

Contact Rich